AGB

OMNICHANNEL DIGITAL BANKING PLATFORM APPROCHE

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Algerian private bank with great ambition for growth with a focus on liberal professions and micro-enterprises & Retail segment :
Co-development and customization of specific modules by internal team : ComEx module in code-less approach

Solution by Proxym

Bankerise © Omnichannel Banking solution covering 70% of needs and offering time-to-market on 2 Web and Mobile channels

Workshop Business Process Analysis + Design thinking

Online onboarding & acquisition of new customers

Digitization of the Corporate Lines of Credit Process

Dematerialization of account openings and customer complaints Customer Relations Center: follow-up & monitoring & dispatching

Added Value

Optimization of the "Customer journey"

Increased customer attraction and retention

Important competitive advantage (professional)

Productivity optimization

Reinforced staff autonomy